Skip to content
We Dig Skulls

Policies

Shipping

Last updated October 4, 2026. This page covers what happens after you order a shirt, mug or sticker from our shop: how long making and delivery take, where items can go, what shipping costs, how customs works for international orders, and what to do if tracking goes quiet. The figures are Fourthwall's, with the date of each Help Center page noted, because Fourthwall makes and ships the orders.

The short version

Every item is made to order and shipped by Fourthwall, the merchant of record for our shop. Fourthwall's Help Center says production takes 2 to 5 business days before an item ships, and that a typical US order arrives 5 to 12 business days after the order date. The delivery time shown for your product at checkout is the one that applies to your order.

How long does production take?

Fourthwall says on-demand products are made after purchase, and that production takes 2 to 5 business days before the item ships. It adds that production can take longer during holidays or large product drops.

How long does delivery take, by region?

Fourthwall's Help Center, updated September 22, 2026, gives these typical times. Its product and marketing pages sometimes show other delivery windows, so rely on the time shown for your item at checkout.

Fourthwall's published production and delivery times

Tap or hover a row to highlight it.

Stage or regionPublished time
Stage or regionProduction (all on-demand orders)Published time2 to 5 business days
Stage or regionUnited States, transit after productionPublished time3 to 7 business days
Stage or regionUnited States, total from order datePublished time5 to 12 business days
Stage or regionInternational, delivery after productionPublished time2 to 4 weeks

International orders take longer, Fourthwall says, because of customs processing and longer transit routes.

Where do we ship?

Fourthwall's Help Center, updated May 11, 2026, says it ships print-on-demand products to most countries worldwide, including the United States, Canada and Mexico, every European Union member state, the United Kingdom, much of Latin America, Asia-Pacific and Africa, with limited coverage in the Middle East. Coverage varies by product because Fourthwall uses more than one fulfillment partner.

The country list in the checkout dropdown is the current authority. If your country does not appear there, that on-demand product cannot be ordered for it. Fourthwall also lists some destinations as temporarily or permanently unavailable, including sanctioned countries and US territories such as Puerto Rico and Guam. Its list of countries has the full detail.

What does shipping cost?

You see the shipping charge at checkout before you pay. Fourthwall's shipping costs page says the price depends on the item type, destination and manufacturing location, along with product weight and size, order quantity, local carrier availability and selling region. Fourthwall says it passes through the true shipping cost, and exact rates appear at checkout or in a product's Delivery by section.

For a rough idea, Fourthwall published these first-item estimates on May 20, 2026. They are estimates, not guarantees, and additional items usually ship at a lower rate per unit.

Fourthwall's typical first-item shipping estimates

Tap or hover a row to highlight it.

ProductUSCanadaUK and EUAustralia
ProductT-shirts and lightweight apparelUS$4.50 to $6.50Canada$8 to $12UK and EU$5 to $10Australia$9 to $14
ProductMugs and drinkwareUS$6 to $9Canada$12 to $18UK and EU$8 to $14Australia$14 to $20

Customs, duties and import taxes on international orders

Whether you pay at checkout or at your door depends on the route. Fourthwall's Help Center, updated September 22, 2026, describes two kinds.

On Delivery Duty Unpaid routes, import duties and customs fees are the customer's responsibility, paid to the carrier or customs authority on delivery. On Delivery Duty Paid routes, duties and taxes are collected at checkout. Fourthwall says most of its fulfilled orders to the European Union use the paid route. For EU orders of 150 euros or less, a flat 3 euros per item in customs duty is collected at checkout, and larger orders use the standard tariff duty, also collected at checkout.

Fourthwall adds that Delivery Duty Paid coverage varies by fulfillment partner. A cart shipping across a border shows a notice at checkout saying where the shipment is sent from and that you are responsible for any customs duties or import taxes on that route.

VAT and other import charges can differ by country, product and route. Look at the customs line at checkout, and confirm any destination-specific VAT or import charge with the carrier or your customs authority.

How do you track your order?

Your shipping confirmation email contains the carrier's tracking number. Use it to see where the package is with the carrier. Fourthwall's Understanding Order IDs page explains that the separate eight-character Fourthwall Order ID is the one to use for support, refunds and order questions, so keep both.

Fourthwall warns that many shipments pass between two carriers. A package may start with DHL or UPS and be handed to a local carrier such as USPS. The first tracking number can stop updating after the handoff, and a new one is not always provided. A "Label Created" status that does not change for several days may simply mean the package is between carriers.

What if a package is late or lost?

If tracking says delivered and nothing is there, Fourthwall suggests looking with neighbors, building staff, mailrooms and package lockers, then waiting two business days after the delivery scan. If it still has not turned up, contact Fourthwall support with your order number and tracking information.

If a package is in transit with no update, Fourthwall's September 22, 2026 page says to wait at least two weeks after the ship date for US orders, or three weeks for international orders, before treating it as lost. Its missing, damaged or incomplete orders article, updated April 29, 2026, says Fourthwall will investigate with the carrier and arrange a replacement or refund if the package is confirmed lost. That article also asks for damage claims within 30 days of delivery, with clear photos of the item and its packaging; see our returns page for how that works.

If you are not sure where to turn, use our contact form and include your Order ID.

Fourthwall's full shipping policy

This page summarizes Fourthwall's published policy and does not replace it. For production, delivery, tracking, customs and lost-package guidance, read Fourthwall's Shipping and delivery expectations. While you wait on an order, you can browse the stories, head back to the shop, or return to the home page.