Terms And Conditions
Terms and Conditions
Effective Date: July 23, 2025
Last Updated: July 23, 2025
Welcome to We Dig Skulls. These Terms and Conditions (“Terms”) govern your use of our website (wedigskulls.com), purchase of our products, and interaction with our services. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and our Privacy Policy.
Acceptance of Terms
Agreement to Terms
By using our website or services, you acknowledge that you:
- Have read and understood these Terms and Conditions
- Agree to be legally bound by all provisions contained herein
- Accept our Privacy Policy and Return Policy as part of this agreement
- Understand that these Terms may be updated periodically with notice
Legal Capacity
You must be at least 18 years old to make purchases from We Dig Skulls. If you are under 18:
- Orders must be placed by a parent or legal guardian
- The adult placing the order accepts full responsibility for the purchase
- All Terms and Conditions apply to the adult making the purchase
- Age verification may be required for certain orders
Business Use
If you are purchasing on behalf of a business or organization:
- You represent that you have the authority to bind that entity to these Terms
- The business accepts responsibility for all orders and compliance with these Terms
- Wholesale and bulk order terms may apply separately
- Business tax exemptions require proper documentation
Product Information and Ordering
Product Descriptions and Accuracy
We strive to display our skull and skeleton designs as accurately as possible through:
- High-quality product images and detailed descriptions
- Accurate color representation within technical limitations
- Comprehensive size charts and measurement guides
- Cultural background information for design inspiration
Important Limitations:
- Colors may vary slightly due to monitor settings and printing processes
- Design placement may vary slightly based on garment size and cut
- All products are made to order through our fulfillment partner, Printful
- Custom designs are subject to approval and cultural appropriateness review
Made-to-Order Production
All We Dig Skulls products are manufactured on-demand, which means:
- Items are created specifically for your order after purchase
- Production typically begins within 2-5 business days of order placement
- No inventory is kept in stock, ensuring fresh production for every customer
- Cancellations may not be possible once production has begun
Product Availability
- All products shown on our website are available for order unless marked otherwise
- Seasonal or limited edition items may have restricted availability
- Discontinued designs may be removed without notice
- Custom designs require separate consultation and approval
Size Charts and Measurements
- Detailed size charts are provided for all apparel items
- Measurements are provided in both US and metric units
- Size recommendations are based on standard fits and may vary by design
- Important: We cannot accept returns for incorrect sizes ordered by customers
Pricing and Payment
Pricing Policy
All prices displayed on our website:
- Are listed in US dollars (USD)
- Are subject to change without prior notice
- Include all design and production costs
- Do not include shipping costs unless specifically stated
- May vary for custom or personalized orders
Payment Processing
We accept the following payment methods:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- PayPal and other electronic payment services as available
- Payment is required in full at the time of order placement
- All payments are processed through secure, encrypted channels
Tax Collection
- Sales tax is collected based on shipping address and applicable state laws
- Tax rates are calculated automatically at checkout
- Business customers may provide tax exemption certificates
- International taxes and duties (when applicable) are customer responsibility
Payment Security
- We use industry-standard SSL encryption for all payment processing
- Credit card information is not stored on our servers
- Payment processing is handled by certified third-party processors
- We comply with PCI DSS requirements for payment security
Order Processing and Fulfillment
Order Confirmation
After placing an order, you will receive:
- Immediate email confirmation with order details
- Order number for tracking and customer service reference
- Estimated production and shipping timeline
- Instructions for contacting support if needed
Production Timeline
- Standard orders: 2-5 business days processing time
- Custom orders: 5-10 business days depending on complexity
- Peak seasons may extend processing times
- Rush orders may be available for additional fees
Order Modifications and Cancellations
Before Production Begins:
- Address changes may be possible if contacted immediately
- Order cancellations may be available within a limited window
- Product changes subject to availability and pricing differences
- Contact support@wedigskulls.com immediately for any changes
After Production Begins:
- Modifications are generally not possible once production starts
- Cancellations may not be available after manufacturing begins
- Special circumstances evaluated on a case-by-case basis
- Production status updates available upon request
Shipping and Delivery
We currently ship to addresses within the continental United States:
- Shipping costs calculated based on location and order size
- Multiple shipping speed options available at checkout
- Tracking information provided via email when items ship
- Delivery confirmation and signature requirements may apply
International Shipping:
- Currently not available but planned for future expansion
- Alaska and Hawaii shipping coming soon
- International customers encouraged to check back for updates
Intellectual Property Rights
Our Intellectual Property
All content on our website is owned by We Dig Skulls or used with permission:
- Original skull and skeleton design artwork
- Website design, layout, and functionality
- Photography and product images
- Written content, descriptions, and educational materials
- Logo, branding, and trademark elements
Cultural Respect and Design Origins
Our designs honor cultural traditions while respecting intellectual property:
- Many designs inspired by Mexican Día de los Muertos traditions
- Metal iconography and alternative culture influences
- Educational content about cultural significance provided
- Collaboration with cultural consultants for authenticity
Customer Use Rights
When you purchase our products, you receive:
- Right to wear and use the product for personal purposes
- Right to display or photograph yourself wearing our designs
- Permission to share images on social media with credit to We Dig Skulls
- No rights to reproduce, copy, or distribute our designs for commercial purposes
Prohibited Uses
You may not:
- Reproduce our designs for commercial sale or distribution
- Remove or alter copyright notices or design elements
- Use our designs in ways that misrepresent their cultural significance
- Create derivative works based on our copyrighted designs
- Use our brand name or logos without written permission
Cultural Sensitivity and Respect
Our Cultural Commitment
We Dig Skulls is committed to honoring the cultural traditions that inspire our designs:
- Respectful representation of Día de los Muertos and related traditions
- Educational content about the cultural significance of skull imagery
- Collaboration with cultural experts and community members
- Ongoing learning about appropriate cultural appreciation
Customer Responsibility
We ask our customers to:
- Wear our culturally-inspired designs with respect and understanding
- Learn about the cultural significance behind the imagery
- Avoid using our products in ways that mock or misrepresent cultural traditions
- Share the educational aspects of our designs when discussing them with others
Cultural Consultation Services
We offer guidance for customers interested in:
- Understanding the cultural background of specific designs
- Appropriate ways to wear and display culturally-significant imagery
- Educational resources about skull symbolism across cultures
- Custom designs that respectfully incorporate cultural elements
User Conduct and Prohibited Activities
Acceptable Use
When using our website and services, you agree to:
- Provide accurate and truthful information
- Use our website only for lawful purposes
- Respect other users and our staff in all communications
- Follow our community guidelines on social media platforms
Prohibited Activities
You may not:
- Use our website to engage in any illegal activities
- Attempt to hack, disrupt, or damage our website or systems
- Upload malicious software or attempt to access restricted areas
- Harass, threaten, or abuse our staff or other customers
- Use our services to distribute spam or unsolicited communications
- Attempt to circumvent our security measures or access controls
Account Security
If you create an account with us:
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized access
- You are responsible for all activity under your account
- We may suspend accounts for suspicious or prohibited activity
Limitation of Liability and Disclaimers
Product Warranties
We Dig Skulls products come with limited warranties:
- Products are warranted against manufacturing defects for 30 days from delivery
- Normal wear and tear is not covered under warranty
- Proper care and maintenance required to maintain warranty coverage
- Warranty claims require photographic evidence and proof of purchase
Limitation of Liability
To the fullest extent permitted by law:
- We Dig Skulls’ liability is limited to the purchase price of the affected product
- We are not liable for indirect, incidental, or consequential damages
- We do not warrant that our website will be uninterrupted or error-free
- We are not responsible for damages caused by misuse of our products
Disclaimer of Warranties
Except as specifically stated:
- Products are provided “as is” without additional warranties
- We disclaim all implied warranties of merchantability and fitness for purpose
- We do not guarantee that products will meet your specific expectations
- Color and design variations inherent in made-to-order production are not defects
Force Majeure
We are not responsible for delays or failures due to circumstances beyond our control:
- Natural disasters, pandemics, or other emergencies
- Shipping carrier delays or service disruptions
- Supplier or fulfillment partner issues
- Government regulations or legal restrictions
- Internet outages or technical infrastructure problems
Privacy and Data Protection
Information Collection and Use
Our collection and use of your personal information is governed by our comprehensive Privacy Policy, which covers:
- Types of information we collect
- How we use your information
- Third-party sharing and service providers
- Your rights and choices regarding your data
- International data transfer protections
Cookie and Tracking Policy
We use various tracking technologies as detailed in our Privacy Policy:
- Essential cookies for website functionality
- Analytics cookies for performance monitoring
- Marketing cookies for advertising and retargeting
- Third-party services including Google Analytics, Microsoft Clarity, and Facebook Pixel
Data Security
We implement industry-standard security measures:
- SSL encryption for all data transmission
- Secure payment processing through certified providers
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
Dispute Resolution and Legal Terms
Governing Law
These Terms are governed by the laws of the State of Texas, United States:
- Texas state law applies to all disputes and interpretations
- Federal law applies where applicable
- International law considerations for future international expansion
- English language interpretation takes precedence over any translations
Dispute Resolution Process
Before initiating legal action, we encourage:
- Direct communication with our customer service team
- Good faith negotiation to resolve issues
- Mediation through mutually agreed upon mediators
- Arbitration if mediation is unsuccessful
Jurisdiction and Venue
Any legal disputes will be resolved in:
- State or federal courts located in Harris County, Texas
- Jurisdiction limited to courts in Houston, Texas area
- Venue selection based on nature and size of dispute
- Agreement to jurisdiction by using our services
Class Action Waiver
You agree that:
- Disputes will be resolved individually, not as part of class actions
- You waive the right to participate in class action lawsuits
- This waiver applies to all claims related to our products and services
- Individual arbitration is the preferred method for dispute resolution
Termination and Account Suspension
Our Right to Terminate
We reserve the right to:
- Suspend or terminate user accounts for violations of these Terms
- Refuse service to customers who engage in prohibited activities
- Cancel orders that violate our policies or applicable laws
- Terminate business relationships for cause
Effect of Termination
Upon termination:
- Your right to use our website and services immediately ceases
- Outstanding orders may be canceled or completed at our discretion
- Account information may be retained as required by law
- Certain provisions of these Terms survive termination
Customer-Initiated Termination
You may terminate your relationship with us by:
- Discontinuing use of our website and services
- Requesting account deletion through customer service
- Canceling any recurring services or subscriptions
- Following our account closure procedures
Updates and Modifications
Changes to Terms
We may update these Terms to reflect:
- Changes in our business practices or services
- New legal requirements or regulations
- Improvements to customer protection and clarity
- Expansion of our product offerings or services
Notification of Changes
Significant changes will be communicated through:
- Email notifications to registered customers
- Prominent notices on our website
- Social media announcements for major updates
- Updated effective dates clearly displayed
Acceptance of Changes
Continued use of our website after changes constitutes:
- Acceptance of the updated Terms and Conditions
- Agreement to be bound by new provisions
- Acknowledgment that you have reviewed the changes
- Understanding of how changes affect your rights and obligations
Contact Information and Support
General Terms Questions
For questions about these Terms and Conditions:
- Email: support@wedigskulls.com
- Subject Line: “Terms and Conditions Question”
- Response Time: Within 48 hours during business days
Legal and Compliance Matters
For legal questions or compliance concerns:
- Email: support@wedigskulls.com
- Subject Line: “Legal Matter”
- Include: Detailed description of your concern or question
Customer Service
For general customer service needs:
- Email: support@wedigskulls.com
- Business Hours: Monday – Friday, 9:00 AM – 6:00 PM CST
- Website: Contact form available at wedigskulls.com
Severability and Entire Agreement
Severability
If any provision of these Terms is found to be invalid or unenforceable:
- The remaining provisions will continue in full force and effect
- Invalid provisions will be modified minimally to become enforceable
- The overall agreement remains binding and effective
- Severability applies to individual clauses and subsections
Entire Agreement
These Terms, together with our Privacy Policy and Return Policy:
- Constitute the entire agreement between you and We Dig Skulls
- Supersede all previous agreements, understandings, or representations
- Cannot be modified except through our formal update process
- Apply to all use of our website, products, and services
No Waiver
Our failure to enforce any provision of these Terms:
- Does not constitute a waiver of that provision
- Does not affect our right to enforce provisions in the future
- Does not create any precedent for future enforcement decisions
- Maintains all of our rights under this agreement
Thank you for choosing We Dig Skulls. These Terms and Conditions help ensure a positive experience for all customers who share our passion for distinctive skull and skeleton designs rooted in cultural respect and artistic excellence.
For any questions about these Terms, please contact us at support@wedigskulls.com. We’re here to help you understand your rights and responsibilities as part of the We Dig Skulls community.